Primary Care Champion: Dr. Tanya Reyes

Primary Care Champion: Dr. Tanya Reyes

When looking for primary care champions in Española, one only needs to look at community stalwart Dr. Tanya Reyes.

Reyes is New Mexico, through and through. Born in Alamogordo, Reyes’s family moved to Española when she was a year old, after her father took a job at Los Alamos National Laboratory in Santa Fe. Growing up, Reyes attended Española’s public school system, where she earned good grades and was an admitted “good kid in school.” Being a good kid in school likely played a role in carving out Reyes’ path toward a medical degree, as her junior year in high school she was told about the University of New Mexico’s BA-MD program and the opportunities it could afford her.

 “I never thought about medicine. I was going to draw comic books. I like to draw and art, and that’s what I wanted to do. I didn’t think I was going to be a doctor or could be a doctor.”

With Reyes’ career and educational pursuits shifted away from the anime and manga artistic stylings of Dragonball Z and Naruto, she now considered a career in medicine. One possible route was psychiatry, as she considers herself a good listener and likes helping people talk through their problems. Plus, psychiatry would keep her away from the gorier aspects of being a doctor. However, there was an appeal to family medicine and helping others that was partly inspired by her experiences tagging along to her mother’s doctor visits.

“I remember as a kid, like always joining her on her visits and serving as interpreter for a lot of the visits sometimes,” Reyes said. “So, it just kind of clicked, like this could be somewhere where I could fit in. Kind of, I don’t know, try to bridge that gap with language and culture.”

So straight out of high school, Reyes found herself in medical school at UNM as part of the BA-MD program.

“I think part of the BA-MD program, their goal is to have, well-rounded physicians that try to stay in New Mexico. I think that’s a big, big goal, so I think maybe that’s what they saw like, this could be someone who definitely stays.”

Just as the BA-MD program had hoped, Reyes remained in New Mexico joining the family medicine residency program at CHRISTUS St. Vincent in Santa Fe upon graduation. For Reyes, her residency site was a 40-minute drive from her hometown of Española, and it gave way to the thought that while the medical degree may not have initially been part of her life’s plan, returning home always was. She had considered traveling abroad and joining Doctors Without Borders, but the allure of returning home was just too great. After completing her residency in Santa Fe in 2019, Reyes returned to Española to begin work at the El Centro Family Health Clinic.

Working out of El Centro has given Reyes the opportunity to ensure her community’s health, much like she had originally envisioned in her BA-MD application letter. According to Reyes, maintaining a patient’s health is a team effort where both her and the patient are equal in the process.

“I don’t like to call them ‘my patients’ or I don’t like the idea of owning something like a person. I always say ‘people’ or ‘patients that I’m following’ or that I see.”

With the patients that she follows, Reyes focuses more on building personable rapport rather than trying to appear as if she is the infallible expert. Although this may take extra work, Reyes believes understanding of a patient’s cultural background and views, and directly addressing the patient’s reservations toward medical treatment provide much greater long-term benefits.

“It may push you back a little bit and may make you a little bit late in your schedule, but in the long term, once you figure out this particular patient, who’s probably going to follow you for some time, and you’ve shown interest into who they are and what their cultural beliefs are, that will help tremendously,” Reyes said. “In the long run, you won’t get as much pushback or just noncompliance when you know where they’re coming from.”

Photo of Dr. Tanya Reyes
Dr. Tanya Reyes

"I'm working on notes on the weekend, and that's a common thing and this part absolutely is not my favorite, but seeing patients, hearing them, listening to their stories, I mean, I think that makes up for it. That absolutely makes up for it because that's what we're in it for.

You know, none of us signed up for the notes. None of us signed up for the battles with the insurance. But the patient interaction and hearing their thanks and then even something simple where they didn't think about it and they tried it and it works, and they are just so grateful and thankful."

For Reyes, there’s also a special satisfaction that comes from working in a rural town where treating one person results in forming a connection and trust with that one person, that then extends to the entire family.

 

“I’ll have like certain families and they’re like, ‘Oh, you know you, I’ve scheduled my daughter with you,’ Reyes said. “So, then I see the daughter and then next time it’s like ‘I’ve scheduled my husband with you, and he hasn’t been seen in years.’”

 

While the more administrative aspects of being a doctor in a rural area, like dealing with insurance companies, might not be her favorite part of the job, it’s all worth it when patients tell her that they feel taken care of. 

 

“Seeing patients, hearing them, listening to their stories, I mean, I think that makes up for it. That absolutely makes up for it because that’s what we’re in it for.”

 

Now that Reyes is back in Española, it also has given her the chance to address something that didn’t sit right with her: the negative perceptions that others had of her hometown.

 

Throughout her college years, when Reyes would tell others that she was from Española, she was often met with shocked reactions wondering how she had made it out of such a troubled and drug-plagued rural town. To change these perceptions and make her community right, Reyes figured that she would have to change the culture, beginning with the youth. Reyes began working at the middle and high school clinics. She made her presence known to the students, with many not believing her when she tells them that she attended the same school when she was their age. Inspired by her own experience learning about the BA-MD program as a high school student and the impact it had on the direction of her life, she now assists with student health clubs at those schools as well.

 

“Our goal for this health club is to try to erase some of those negative thoughts. So many students or even today adults that I see, they’re like, ‘Oh, you know, I’m an addict, that’s what I was told, so that’s what I’m doing,’” Reyes said. “Even at that early age, the younger that we can stop that negative thought and having to feed into it and accept it as truth when it truly isn’t, I think that’s a big goal for us at the schools.”

 

Reyes notes that the health clubs provide the students with information on a variety of potential health care careers through information sessions and presentations from medical professionals. While club meetings have been put on hold as a result of the COVID-19 pandemic, Reyes hopes that the club’s impact has been strong enough to not only get students to consider careers as medical professionals, but to also see themselves as being capable of pursuing such careers.

 

We’d like to thank Dr. Tanya Reyes for not only her dedication and contributions as a primary care champion in Española, but also for her dedication and service to improve her community.